Help & Support
Search Articles
Search Articles
1 error prohibited this ticket from being saved
There were problems with the following fields:
Requester
Subject
Description
Region
...
United States
EMEA
APAC
Canada
<div class="control-group ticket_section"> <label class=" required control-label cf_country_1054818-label " for="helpdesk_ticket_cf_country_1054818">Country</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_country_1054818" name="helpdesk_ticket[custom_field][cf_country_1054818]"><option value="">...</option> <option value="Austria" data-id="2043001738635">Austria</option> <option value="Belgium" data-id="2043001738636">Belgium</option> <option value="Czech" data-id="2043001738638">Czech</option> <option value="Denmark" data-id="2043001738640">Denmark</option> <option value="Finland" data-id="2043001738642">Finland</option> <option value="France" data-id="2043001738643">France</option> <option value="Germany" data-id="2043001738639">Germany</option> <option value="Hungary" data-id="2043001738644">Hungary</option> <option value="Italy" data-id="2043001738645">Italy</option> <option value="Netherlands" data-id="2043001738646">Netherlands</option> <option value="Norway" data-id="2043001738647">Norway</option> <option value="Poland" data-id="2043001738648">Poland</option> <option value="Portugal" data-id="2043001738649">Portugal</option> <option value="Romania" data-id="2043001738650">Romania</option> <option value="Slovakia" data-id="2043001738651">Slovakia</option> <option value="Spain" data-id="2043001738641">Spain</option> <option value="Sweden" data-id="2043001738652">Sweden</option> <option value="Switzerland" data-id="2043001738637">Switzerland</option> <option value="United Kingdom" data-id="2043001738653">United Kingdom</option> <option value="Turkey" data-id="2043001764810">Turkey</option> <option value="EMEA" data-id="2043001741808">EMEA</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_apac_country_1054818-label " for="helpdesk_ticket_cf_apac_country_1054818">APAC_Country</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_apac_country_1054818" name="helpdesk_ticket[custom_field][cf_apac_country_1054818]"><option value="">...</option> <option value="Australia" data-id="2043001935454">Australia</option> <option value="Indonesia" data-id="2043001935455">Indonesia</option> <option value="India" data-id="2043001935456">India</option> <option value="Vietnam" data-id="2043001935457">Vietnam</option></select> </div> </div>
Reseller ID
Type
...
Orders
Billing
Account
Platform Support
Feedback
Other
<div class="control-group ticket_section"> <label class=" required control-label cf_select_1054818-label " for="helpdesk_ticket_cf_select_1054818">Order Type</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_select_1054818" name="helpdesk_ticket[custom_field][cf_select_1054818]"><option value="">...</option> <option value="Order Fail" data-id="2043001928032">Order Fail</option> <option value="Order Not Processed" data-id="2043001928033">Order Not Processed</option> <option value="Deployment Error" data-id="2043001928034">Deployment Error</option> <option value="Post Deployment Error" data-id="2043001928035">Post Deployment Error</option> <option value="Request" data-id="2043001949060">Request</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_billing_type_1054818-label " for="helpdesk_ticket_cf_billing_type_1054818">Billing Type</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_billing_type_1054818" name="helpdesk_ticket[custom_field][cf_billing_type_1054818]"><option value="">...</option> <option value="Price Discrepancy" data-id="2043001928045">Price Discrepancy</option> <option value="Invoice Error" data-id="2043001928046">Invoice Error</option> <option value="Billing Margin" data-id="2043001928047">Billing Margin</option> <option value="Invoice Consolidation" data-id="2043001928048">Invoice Consolidation</option> <option value="Account Modification Request" data-id="2043001928049">Account Modification Request</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_account_type_1054818-label " for="helpdesk_ticket_cf_account_type_1054818">Account Type</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_account_type_1054818" name="helpdesk_ticket[custom_field][cf_account_type_1054818]"><option value="">...</option> <option value="Account Creation" data-id="2043001928050">Account Creation</option> <option value="Profile Error" data-id="2043001928051">Profile Error</option> <option value="Password Reset" data-id="2043001928052">Password Reset</option> <option value="Delete account" data-id="2043001928053">Delete account</option> <option value="Profile Information" data-id="2043001928054">Profile Information</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_platform_api_1054818-label " for="helpdesk_ticket_cf_platform_api_1054818">Platform API</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_platform_api_1054818" name="helpdesk_ticket[custom_field][cf_platform_api_1054818]"><option value="">...</option> <option value="API Request -" data-id="2043001928036">API Request -</option> <option value="API Incident -" data-id="2043001928037">API Incident -</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_platform_incident_1054818-label " for="helpdesk_ticket_cf_platform_incident_1054818">Platform Incident</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_platform_incident_1054818" name="helpdesk_ticket[custom_field][cf_platform_incident_1054818]"><option value="">...</option> <option value="Page Not Displayed" data-id="2043001928038">Page Not Displayed</option> <option value="Unexpected Website Behavior" data-id="2043001928039">Unexpected Website Behavior</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_platform_content_1054818-label " for="helpdesk_ticket_cf_platform_content_1054818">Platform Content</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_platform_content_1054818" name="helpdesk_ticket[custom_field][cf_platform_content_1054818]"><option value="">...</option> <option value="Incorrect Information" data-id="2043001928040">Incorrect Information</option> <option value="Text Not Displayed" data-id="2043001928041">Text Not Displayed</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" control-label cf_enhancements_1054818-label " for="helpdesk_ticket_cf_enhancements_1054818">Enhancements</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_enhancements_1054818" name="helpdesk_ticket[custom_field][cf_enhancements_1054818]"><option value="">...</option> <option value="Website Enhancement" data-id="2043001928042">Website Enhancement</option> <option value="Process Enhancement" data-id="2043001928043">Process Enhancement</option> <option value="Documentation Enhancement" data-id="2043001928044">Documentation Enhancement</option></select> </div> </div>
CAPTCHA verification is required.
Search our
Knowledge base
or Browse articles