Stay informed with the StreamOne® Ion Service Status Page 

We’re pleased to introduce the StreamOne® Ion Service Status Page — a new resource designed to keep you, our valued partners, informed with real-time updates on platform performance and service availability.

 

This public-facing page provides clear, non-technical insights into the current status of the StreamOne® Ion platform, helping you stay ahead and make informed decisions with confidence.

 

Access the StreamOne® Ion Service Status Page 

 


Why This Matters to You


We know how important platform reliability is to your business. That’s why we’ve created a transparent, easy-to-navigate page that gives you:

 

  • Service Availability & Performance - Real-time updates with clear labels like Available, Impacted, or Unavailable.
  • Outages & Major Incidents - Timely updates on critical issues, including resolution progress and estimated timelines.
  • Scheduled Maintenance - Advance notice of maintenance windows, with start and end times.

 

 

What You Won’t See

To keep the page focused and relevant, here’s what we’ve chosen not to include:

 

  • Historical Logs
  • Sensitive Security Details
  • Minor Glitches with No User Impact
  • Internal-Only Issues
  • Upcoming Features - New releases are communicated via Platform Announcements (unless downtime is required)
  • Region-Specific Issues (unless globally relevant)

 

The Service Status page is monitored and updated 24/7/365 by our StreamOne® Global Site Operations Team, ensuring you always have access to the latest information.


For more details, be sure to check out the FAQs about the StreamOne® Ion Service Status Page in the document attached.