Introducing the new Activity Log Price Override report, designed to provide both TDSYNNEX and Partners with a detailed and transparent way to monitor and track subscription pricing overrides. The report is accessible in the "Reports" section and offers a comprehensive view of all override actions taken. It includes critical details such as user information (name, email, and user type), the action performed (create or delete overrides), the status of the action (success or failure), the source of the action (e.g., UI), and subscription details such as the subscription ID, customer ID, price, duration type, billing cycles, override effective date, and override end date.
Overrides are categorized into three statuses: Active, Scheduled, and Expired, making it easy for users to understand the current state of each override.
Users can search and filter the report by various parameters, including username, email, action, status, source, and user type. This ensures quick and efficient access to the required information.
The report can be downloaded in multiple formats, such as PDF, CSV, and Excel, providing flexibility for analysis and record-keeping. Access to the report is controlled to maintain security and confidentiality.
It is important to note that end users in WLMP cannot access the price override audit log report, ensuring appropriate role-based access.
Below is an example of the Activity Log Price Override report, showcasing key data fields such as user name, action, status, subscription ID, pricing details, and more.
This report provides a reliable, secure, and transparent way to track subscription pricing overrides, empowering users to maintain compliance and auditability.
Please press here to access the Price Override Platform Essentials Certification training.