The StreamOne® Ion platform has substantially expanded search reach by using a flexible cross-module approach that dynamically reflects results from different sources and easily narrows them down. The Marketplace now has specific search capabilities that make it much easier for users to find products.  
 

Key Enhancements: 
 

  • Global Search: Global search is available throughout the entire platform at the header level. This allows users to search across various modules at once, including customers, products, subscriptions, and partners, in a centralized manner. 
     

  • Search Granularity: Search results from multiple modules can be easily filtered using 19 datapoints from 4 modules. 
     

  • Search Flexibility: Users can easily configure the modules that they want the search engine to use by default, this way they can limit the number of results by excluding modules they are not interested in by default. 
     

  • Search and Navigation: New search capabilities save plenty of clicks by letting the user land quickly and directly on the expected asset they want to consult or manage. 
     

  • Intelligent Search: Our new search engine leverages industry standards based on Elastic technology, which manages result ranking, search suggestions, search history, and other search advanced capabilities. 
     

  • Search in the Marketplace: This is the most sensitive area for our Partners. Our new search engine has specific dedicated capabilities to optimize searches for products and plans using up to 11 extra filters, with the option to show results in a nested or unnested fashion. 

 

You can find more details in the related documentation attached to this article, as well as in this Global Search video lesson, which has been added to the Essentials Training for StreamOne Ion.