If you have recently migrated to StreamOne ION from another distributor, you may be getting used to using StreamOne ION. To make the transition easier, we recommend downloading a copy of the Sophos MSP price list. This will aid you in navigating the tool and utilizing the lifecycle management capabilities within ION.
Steps to Retrieve the MSP Price List
- Login to Sophos Account:
- Navigate to Sophos ID Login and log in with your credentials.
- Access Sophos Partner Portal:
- Once logged in, click on the Sophos Partner Portal link.
- Navigate to Pricing & Promotions:
- Hover over the Pricing & Promotions tab in the navigation menu.
- Select Access Price Books from the dropdown menu.
- Download the Latest Price List:
- Locate and download the latest version of the Sophos MSP Connect Flex Price List.
Having this price list will enable you to easily map part codes to item descriptions and give you full visibility of the available portfolio, ensuring a smoother experience with StreamOne ION.
To submit a support request, in StreamOne Ion, click the "?" icon in the upper right menu bar or click the Support button in the menu. Alternatively, you can click Submit a ticket in the Knowledge Base. Fill out all mandatory fields, or read How to Use StreamOne Freshdesk to Submit and View Support Tickets for more information.