We are excited to announce the availability of our next generation of PSA Connectors on StreamOne® Ion, supporting ConnectWise and Autotask (Datto). Both PSAs together control more than 50% of the market globally.


Solution Overview

With the StreamOne® Ion ConnectWise Connector, TD SYNNEX partners can now streamline procurement and invoicing for any products in the StreamOne® Ion platform. Partners can map ConnectWise PSA company information, service inventory, agreements/contracts, and agreement/contracts services to the corresponding customers, products, and subscriptions in StreamOne® Ion. 

The connector provides a near real-time sync to ConnectWise or Autotask PSA, so partners have full visibility into pricing, margin, and any changes to their customer’s subscriptions. The connector offers flexible data mapping and sync rules, so partners can efficiently and accurately invoice customers for both SaaS and IaaS cloud purchases from any of the vendors available on StreamOne® Ion.

Integration 

StreamOne® Ion PSA Connectors allow you to fully integrate your platform data with ConnectWise or Autotask, with advanced synchronization settings for flexible and configurable control over your cloud management. 

Features:

  • Guided wizard for one-time connector installation and setup
  • Configurable sync rules and templates 
  • Configurable proration rules
  • On-demand and scheduled daily sync 
  • Menu-driven mapping wizard for customers (companies), products (services), and subscriptions (agreements/contracts and agreements/contract services)
  • Product sync including cost and price.
  • Real-time sync for subscription seat count changes to contracts and contract services
  • Notifications and audit reporting
  • Enables upfront billing for license and usage-based products.


Technical documentation and learning materials.

To learn more about these innovative solutions and get full access to our technical documentation and learning materials, please access TD SYNNEX Channel Academy directly to find the ConnectWise or Autotask learning modules within the Advanced Platform Specialist Certification or reach out to your local sales representative if you don't have access to our academy yet. 

We also invite you to check our two promotional documents attached to this article.