TD SYNNEX StreamOne Ion

As you can see below, this report is not displaying by default all IBM fields and values. In order to bring more data points in, you can use the OPTIONS menu and use the standard StreamOne Ion functionalities to Manage Report Columns and Manage Report Grouping to select any missing field you may need: 

It is important to understand that this report is shared with other products and vendors besides IBM’s, which brought to some IBM fields and concepts being adapted to StreamOne Ion terminology. The following table shows the correspondence between IBM concepts and StreamOne Ion terms and fields, only the last 6 fields are exactly the same: 

Taking into account the points explained above, it would be advisable to use the “Save Report” feature to create a custom report by removing any unnecessary default fields while adding all of the right IBM fields as either grouping or columns: 

This recommended practice would allow you to quickly view the most relevant datapoints in your report at any time, finding your custom report right below the Master SaaS Billing Customer Report in the Reports list page: 

Quantity increase 

There are some changes that any IBM subscription may receive as a result of performing lifecycle management actions, that are worth to be mentioned due to the particular way these are displayed in the SaaS Billing Customer Report, and an increase in the quantity of licenses is one of them.  

Whenever there is a quantity increase, you will find that there are two lines (marked in with red numbers, for clarity) instead of one under the same Description, Offer ID, and Billing End Date, like in this example: 

The first line represents the original purchase of 1000 licenses, and all of its values correspond to the initial purchase. The second line represents the increase of 100 additional licenses, as the Usage Quantity reveals, and the values represented in the Seller Cost, Customer Cost and Margin correspond to net result of combining the new charge for the 100 licenses minus the non-used quantity due to making this modification later in time, as the Billing End Date is not changing. In other words, the amounts in the second line are prorated to the amount of time these licenses are consumed, which will be always lower than the original purchase unless the modification is done within the same day of purchase. Below, you will find a Total line with the sum of the above values.  

Upgrade  

Another subscription change event worth mentioning is whenever there is an upgrade from a lower-value product to a higher-value product. In this example we find that a IBM MAAS360 ESSENTIALS SUITE (SAAS) MANAGED CLIENTE DEVICE PER MONTH is upgraded to its DELUXE version. Following IBM’s logic, the report will reflect the change the following way: 

The line marked with a “1” in red is the original purchase, made on June 30th. This date will establish the term for the subscription, which will not change when upgrading as the Billing End Date reveals in all the lines (July 29th). The line marked in a “2” in red represents the prorated credit for the non-enjoyed period of time of the original purchase. Finally the line marked with a “3” in red represents the upgraded product.  

IBM invoicing now available in StreamOne Ion 

The fact that IBM data is now displaying in the SaaS Billing Customers Report brings the possibility to invoice through StreamOne Ion, both from TD SYNNEX to Reseller partners and Reseller Partners to their Customers.  

The way to perform this action is the standard StreamOne Ion invoicing process: You need to access the SaaS Billing Customers Report, select the closed billing cycle you would like to invoice using the Data Range selector at the top of the page (1), select the Customer you would like to invoice (2), open the OPTIONS menu (3) and select Generate Invoices (4): 

As usual, a pop-up window will display to offer some toggle options around the invoice you are about to produce, which include allowing any existing StreamOne Ion credits available on that Customer to be used to cover this invoice, adding taxes, including StreamOne Ion Marketplace fees (not to be confused with other Marketplace fees), and finally allowing any existing StreamOne Ion credits to be used for the Marketplace fees). Once your selection is done, click on Preview Invoices to access a draft for the invoice(s): 

It is important to highlight that the grouping of charges will depend on the setup established at Settings > Invoice options, and more particularly depending on the position of the toggle “Group invoice lines by cloud account”: 

These are examples of each case: