To ensure our Sales teams can directly support Partners in their purchasing and platform management activities, we are releasing the capability for a Partner to allow their TD SYNNEX Sales representative to impersonate their account and act on their behalf for all the platform functions.
Following a simple process, Partners can now pick from three different levels of access to be used by their TD SYNNEX Sales representatives or simply not allow any activity on their behalf (Impersonation is disabled by default for Partners).
For further details please check the document attached to this announcement and the following educational video.