Timely delivery of orders is an important process when it comes to customer satisfaction and overall success. Thus, it is capital that our support teams get notified of any order which cannot be delivered in a timely manner so that actions can be taken as soon as possible.
With this feature, now every time an order from a you or your customer is put on hold for several reasons (including third-party system integrations, manual approval, offline provisioning) before the previsioning process, you will receive a notification if the toggle is activated.
More information in the file attached: