Introduction
This new functionality introduces the ability to purchase and manage Microsoft’s New Commerce
Experience (NCE) Add-on products separated from the base subscription. NCE Add-ons now are
treated in the platform as a base subscription, which means that they have their own product tile and
page in which you can select them as plan, and once purchased, they will appear in the Manage
Products console where all the lifecycle management actions and details for each Add-on product will
be offered just like with any base subscription product.


This manual does not cover in depth these lifecycle management actions, as they are considered to be
basic and known functionalities for any Microsoft NCE product. We will, however, highlight the
differences between the way Add-ons were purchased before, and how they will be purchased after
this release. Additionally, we will cover some situations to consider when
purchasing Add-ons.


Brainshark Video Tutorial: Microsoft NCE add-ons


Purchasing NCE Add-Ons
NCE Add-ons now are shown as standalone products in the Marketplaces and in Customer 360 just
like base products. The option to buy an Add-on at the cart page while purchasing a base has been
removed.


Before (Dependent Add-ons with no LIFECYCLE MANAGEMENT) 
Now (Independent Add-ons with no LIFECYCLE MANAGEMENT)

The purchasing flow is the standard flow, having a Products page with products browsable by Category, and when selecting a particular product, the user is brought to a Plans page in which the user can add the Add-ons to the cart.

Important considerations when purchasing NCE Add-ons

  • Purchasing an NCE Add-on without having a compatible base: Despite being able to purchase NCE Add-ons independently, an eligible base subscription is still required to exist under the tenant you are willing to purchase the Add-on for. At the cart page, when going through the configuration step, a message will appear in case you are trying to purchase an Add-on without an eligible base.


Note: The valid base subscription could have been bought from TDSYNNEX or from another indirect provider, which works for both cases.


  • Purchasing an NCE Add-on and a Base product in the same cart checkout. Our platform checks the compatibility of the Add-on in the cart with any base products in the tenant at moment the user performs the configuration, as explained right above in the previous point. For that reason, if the base product is not yet deployed to the customer tenant because it is still in our cart, the configuration of the Add-on will not be possible, ending in the message above. A cart with any products' lacking configuration does not allow the user to place the order, therefore, the user will need to first check out with the base and deploy it, and then purchase any Add-ons compatible with it in a second checkout.


Lifecycle Management

From now on, Add-ons will also be available to perform lifecycle management actions on them. This means that they will appear in the “Manage Products” page of Admin Console’s Customers section (with “Customer 360” toggle on), as well as the Console / Products page at the marketplaces.

These Add-ons now are treated just like base products, and you as a Reseller will see all the lifecycle management options available for NCE Add-ons by clicking on the “Manage” link:



Billing & Reporting

Billing and reporting will be done as it is today for all the NCE products, there are no differences or changes to highlight. The report to reflect NCE products is the “Microsoft CSP Billing Customers Report”, and billing statements would be generated simply by selecting a closed billing cycle in the date range selector, the customers to invoice, and then selecting “Generate invoices” among the report options:

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