TD SYNNEX StreamOne Ion

Relevant 

Third 

Party 

Provider 

Products 

Service 

Purpose of 

Data 

Processing 

PA Description 

Categories of Data Subjects concerned 

Categories of 

Personal Data 

TDS Affiliate 

Recipient 

External NON TDS 

Recipients 

Safeguards  fo r transfer referred to in 

Art 49 (1) 

GDPR  

TOMS 

additional to General TDS TOMs 

ALL 

Streamone platform Services 

Enablement of Reseller administering Reseller and end user transactions 

TD SYNNEX processes personal data on Streamone platform according to customers instructions by using the administration functionalities    to 

order services, manage 

subscriptions, add, amend, delete data via the platform. 

End User 

employee  contacts 

End User email address 

TD SYNNEX 

Europe 

Services and 

Operations 

S.L.U.- Spain 

TD SYNNEX TS 

Europe B.V- 

Belgium 

 TD SYNNEX 

CORPORATION 

US 

Blue-Thread (Axtrum) 

- Administration- India Cybage -It support 

and maintenance services for the platform (India) 

Apptium Technologies LLC (US)  – Platform 

services   

Google Cloud – hosting                  (US) 

Microsoft Power BI platform - Supplier

Standard 

Contractual 

Clauses,  

Data Privacy 

Framework 

(TD SYNNEX 

Corp and 

Google Cloud)  

ALL 

Delivery services  

Enablement of 

the 

provisioning of services to reseller 

TD SYNNEX collects end user email address from Reseller and sends email with activation code/link to reseller 

End User employee  contacts 

End User email address 

TD SYNNEX 

Europe 

Services and 

Operations 

S.L.U.- Spain 

TD SYNNEX TS 

Europe B.V- 

Belgium 

 TD SYNNEX 

CORPORATION 

US 

Blue-Thread (Axtrum) 

- Administration- India Cybage -It support and maintenance services for the platform (India) Freshworks Inc.– (Freshdesk)  Ticketing tool to process incoming queries (US) 

Apptium Technologies LLC – Platform services     (US)    Google Cloud – hosting (US) 

Standard 

Contractual 

Clauses 

ALL 

Consultancy services  

Consultancy services of single tenant account 

In connection with the administration of single tenant account with Third Party Vendor, TD 

SYNNEX may have 

technical possibility to access personal data  to perform certain services as per customer request such as presales support, design and implementation of services, technical assessments, security guidance and migration services.no transfer of data involved  

End User  End-User employee or End User - solution user 

Content data  

TD SYNNEX 

Europe 

Services and 

Operations 

S.L.U.- Spain 

TD SYNNEX TS 

Europe B.V- 

Belgium 

TD SYNNEX 

CORPORATION 

US 

Apptium Technologies LLC – Platform services     (US)    Google Cloud – hosting (US) 

Standard 

Contractual 

Clauses,  

Data Privacy 

Framework 

(TD SYNNEX 

Corp and 

Google Cloud) 

Access restriction only for specific limited group of TD SYNNEX 

employees.   

MS Azure 

Support services 

Provisioning of support services for MS cloud solutions    

In connection with 1st and 2nd level 

support services for MS 

cloud  solutions,  TD SYNNEX may have 

technical possibility to access content data, no transfer of data involved    

End User  End-User employee or End User - solution user 

Content data  

TD SYNNEX 

Europe 

Services and 

Operations 

S.L.U.- Spain 

TD SYNNEX TS 

Europe B.V- 

Belgium 

 TD SYNNEX 

CORPORATION 

US

Quatrro Inc USA - Technical support services (based in 

India)  

Apptium Technologies LLC – Platform services     (US)    Google Cloud – hosting (US) 

Standard 

Contractual 

Clauses, 

Data Privacy 

Framework 

(TD SYNNEX 

Corp and 

Google Cloud)

Quatrro 

TOMs  

AWS 

Support services 

Provisioning of support services for AWS solutions  

In connection with 1st and 2nd level support services AWS,  TD SYNNEX may have technical possibility to access content data, no transfer of data involved    

End User  End-User employee or End User - solution user 

Content data  

TD SYNNEX 

Europe 

Services and 

Operations 

S.L.U.- Spain 

TD SYNNEX TS 

Europe B.V- 

Belgium 

 TD SYNNEX 

CORPORATION 

US 

Apptium Technologies LLC – Platform 

services  (US)    Google Cloud – hosting (US) 

Standard 

Contractual 

Clauses, 

Data Privacy 

Framework 

(TD SYNNEX 

Corp and 

Google Cloud) 

ALL 

Security Audit 

Verification of implementation of required Security 

Processes 

In connection with 

Vendor Specific 

Security 

Obligations,  TD SYNNEX may have 

technical possibility to access content data, no transfer of data involved. Results of Audit can be conveyed directly to End 

Customers 

End User 

employee   contacts; End User - solution user 

End User email address; Contact 

Data 

TD SYNNEX 

Europe 

Services and 

Operations 

S.L.U.- Spain 

TD SYNNEX TS 

Europe B.V- 

Belgium 

  TD SYNNEX 

CORPORATION 

US 

Blue-Thread (Axtrum) 

– Administration 

(India) 

 Cybage -It support and maintenance services for the 

platform ( India) Apptium Technologies LLC – Platform 

services  (US)    Google Cloud – hosting (US) 

 Freshworks Inc.– (Freshdesk)  Ticketing tool to process incoming queries – 

USA 

Quatrro Inc USA - Technical support services (based in 

India)  

Standard 

Contractual 

Clauses,  

Data Privacy 

Framework 

(TD SYNNEX 

Corp and 

Google Cloud)