Navigation:  Settings/Cost Management/Budgets


Overview


Budgets is a platform cost management feature that allows Resellers to define and track cloud spend against predetermined criteria, with rules-based notifications if budgets are exceeded. Resellers use this functionality to assist their customers in tracking their entire cloud spend and aligning it with their budgets to help prevent cost overruns. This feature includes the ability to: 

  • Track by provider
  • Track across multiple providers
  • Track by individual customer or group of customers
  • Normalize spend to a specific currency with exchange rate adjustments
  • Send alerts to internal platform recipients
  • Track by partner cost or customer cost
  • Trigger notifications by % of budget met or dollars exceeded


Note: Each time billing data from the provider is imported, the budgets are double-checked (usually daily). When the value has increased above the threshold since the last import, the budget warning is activated. Because the spending occurs constantly during those 24 hours, it's likely that the total will be a fluctuating amount above the threshold.

Creating a Budget


The Budget screen is divided into these categories:

  • Budget header information
  • Cost settings
  • Notifications


To create or 'Add' a budget, follow these steps:

  1. From the Settings module, scroll to the Cost Management section, then click the Budgets menu option
  2. Click [Add].  The Add budget screen displays.
  3. Enter a Budget Name: (Note: This name is the reference used in your notifications.)
  4. Select a currency *
  5. Enter a budget total threshold amount
  6. Select an option for the budget base:
    1. Seller cost is equal to the reseller's price, which includes the reseller discount. 
    2. Customer cost is equal to the price book you set for the customer. 
  7. Select the period of time you want the budget to measure against.  The options are:
    1. Weekly
    2. Monthly
    3. Quarterly
    4. Annual
    5. Custom (when you select this option, the Start date / End date entry fields display.) 


All fields with an * are required.




Click on the image to expand



Customer Cost Settings

By default, a budget is set to "ALL" cloud providers and "ALL" customers.  Use the drop-down lists to customize your budget by provider, by customer, by cloud account.

  • If you know the customer's name, start by typing their name, and it will automatically filter the selection for you.
  • You can select one or more accounts or subscriptions. 


FYI: If you choose multiple customers, the Cloud Account option will be disabled and set to All.


Notifications

Notification options include the settings for various percentage (%) thresholds for the budget and to who you want the notification to be sent.


Note: Alerts in the database are reinitialized when a budget setting is changed. 


The recipients are based on "users" setup on the platform.  If a user is not available to pick from the drop-down list, you must add them.  


Under "Notify me when," click [Add Notification] to set up your first threshold. 

  • Enter a percentage (the platform will create the budget value)
  • You can add as many notifications as you need.

 


Under "Recipient", click Add recipient to pick a name from the User list

  • You can select recipients based on current users in your account. This does not include end customers.
  • The Contact Name and Email field populate based on your selection.
  • You can add one or more recipients.


Under "Customer recipient", click Add Customer Recipient to pick a name from the User list

  • You can select recipients based on active users from the Customer's account. 
  • The Contact Name and Email field populate based on your selection.
  • You can add one or more customer recipients.


Click Save


Video Tutorial: How to Create Budgets in StreamOne Ion


To submit a support request, in StreamOne Ion, click the "?" icon in the upper right menu bar or click Submit a ticket in the Knowledge Base. Fill out all mandatory fields or read How to Use StreamOne Freshdesk to Submit and View Support Tickets for more information.